FAQs & Troubleshooting
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168 Results
- 51Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 52I cannot print and my printer is identified as an unknown device.
- 53Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 54How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 55When I load a die-cut DK roll in my printer and turn it on, it does not feed any labels.
- 56How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 57When printing from an application, the application's "Collate" setting does not work correctly.
- 58How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 59How do I print labels distributed to multiple printers?
- 60How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 61Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 62I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 63The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 64Can I directly operate my printer from a self-developed application software and print a label?
- 65The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 66How do I change the setting of "mm" and "inches"? (P-touch Editor Lite)
- 67How can I reset the printer?
- 68(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 69What is the Label List? (P-touch Editor 5.x for Windows)
- 70The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 71The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 72Labels are jammed in the machine or are not ejected correctly after printing.
- 73How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 74How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 75I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 76The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 77The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 78Using P-touch Template Settings
- 79(Video) Printed barcodes cannot be read.
- 80Printed barcodes cannot be read.
- 81The power turns off automatically.
- 82(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 83What do the indicator lights mean?
- 84How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 85How do I print vertical text? (P-touch Editor 5.x for Windows)
- 86P-touch Editor Lite pop-up dialog box does not appear when connecting the printer to my computer.
- 87(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 88How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 89How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 90Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 91The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 92(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 93How to use the Numbering function (P-touch Editor 5.x for Windows)
- 94I selected the "Return Address Label", but nothing is displayed on the label. Why? (P-touch Address Book)
- 95When I print a long label or many labels continuously, printing suddenly stops.
- 96The label does not feed correctly or the print is skewed to the left or right.
- 97My printer has suddenly stopped printing.
- 98Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 99P-touch Editor crashes when I open it on my Mac.
- 100Where can I download the latest P-touch Editor for Mac?