FAQs & Troubleshooting
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144 Results
- 51I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 52Download a file from the "Downloads" section and save it to Windows 8 computer.
- 53Install the built-in drivers (For Windows 8 and Windows 10)
- 54I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 55Can I print from and scan to iPhone, iPod touch and iPad?
- 56I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 57I cannot print from my computer via USB.
- 58Change the printer driver settings (Windows/macOS)
- 59Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 60The paper is skewed when it's printed.
- 61I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 62I updated the Web BRAdmin and cannot enable the logging function.
- 63When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 64I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 65How do I clear error Stacker Full?
- 66How do I replace the OPC belt cartridge?
- 67What kind of memory can I use?
- 68When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 69Printouts have wrinkles or creases.
- 70Lines appears across the page.
- 71White lines appear across the page.
- 72Can I use non-Brother or third party supplies with the Brother machine?
- 73"JAM B" error appears on the LCD. What should I do?
- 74"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
- 75What can happen if the wrong paper is used in your machine.
- 76How do I lock the control panel settings?
- 77What is the recommended paper?
- 78Uninstall the printer drivers (For Windows)
- 79How do I install additional memory?
- 80Where do I find the complete User's Guide?
- 81White spots appear.
- 82Large characters are printed incorrectly. (Linux)
- 83Print command (cupswrapper) (Linux)
- 84All print jobs are aborted and nothing is printed. (Linux)
- 85I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 86When printing with monochrome laser printer, the print position shifts. (Linux)
- 87Uninstall printer drivers (Linux)
- 88Pre-Required Procedures (Linux)
- 89Windows 10 Support Information
- 90What is the difference between the toner cartridge and the drum unit?
- 91When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 92The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 93What is the Network Shared printing?
- 94I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 95Windows 7 Support Information
- 96What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 97I am using Mac OS X 10.5. When printing with the BR-Script Printer Driver, the black color is ruddy.
- 98I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 99How do I clear error Get Firmware?
- 100Uninstall the drivers. (Mac OS X 10.6 - macOS 12)