FAQs & Troubleshooting
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171 Results
- 51Open the Status Monitor
- 52Open the Control Panel (For Windows)
- 53The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 54The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
- 55I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 56How do I check if the FAX/MFC has faxes in its memory when it has a mechanical problem?
- 57How can I change the print resolution?
- 58How can I clear the "Drum Error" or the "Dust on Drum" error message on the LCD?
- 59"Paper Jam Inside" error appears on the LCD. What should I do?
- 60Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 61I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 62How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 63Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 64What is Distinctive Ring and how do I program it?
- 65I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 66When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 67Can I buy any MICR toner?
- 68All print jobs are aborted and nothing is printed. (Linux)
- 69I want to print using CUPS while keeping SELinux enabled. (Linux)
- 70ControlCenter3 displays a blank screen at startup (Windows)
- 71"Offline" appears on the Status Monitor.
- 72Do I need a telephone line to send and receive faxes with my Brother machine?
- 73My Brother machine has no power.
- 74How do I clean the scanner glass?
- 75How do I clean the laser scanner window?
- 76The keys on the control panel do not respond.
- 77Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 78Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 79Uninstall the drivers. (Mac OS X 10.5)
- 80How do I clear the message "MFC is Busy" or "Connect Failure"?
- 81When scanning a document to be copied, the LCD shows "OUT OF MEMORY". What should I do?
- 82Replace the drum unit.
- 83Configure and use PC-FAX (CUPS) (Linux)
- 84Cannot print after a Windows 10 update (June 2020)
- 85Paper size settings are unavailable when I print from OpenOffice (Linux)
- 86I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 87Large characters are printed incorrectly. (Linux)
- 88I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 89I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 90I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 91Pre-Required Procedures (Linux)
- 92I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
- 93I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 94The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 95Send a fax
- 96Can I print from or scan to Android™ Smartphone?
- 97Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 98The paper is skewed when it's printed.
- 99My Brother machine misfeeds paper.
- 100How can I program my Brother machine's electronic cover page?