FAQs & Troubleshooting
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155 Results
- 1How do I transfer label templates with P-touch Transfer Express?
- 2What iOS mobile application can I use?
- 3How do I transfer label or slip templates?
- 4Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 5Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 6How can I connect my printer wirelessly?
- 7How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 8How to delete the registry information and files related to the printer driver
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10What Android™ mobile application can I use?
- 11How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 12How do I uninstall the printer driver?
- 13How to identify your Operating System (OS) for Windows or Mac
- 14Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 15My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 16I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 17P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 18How to use the Paper Size Setup (for Windows)
- 19How do I switch to and use the mass storage mode?
- 20How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 21How do I install/change the RD roll?
- 22How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 23How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 24How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 25How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 26I cannot install the printer driver or print in Windows 11.
- 27Where can I find my Brother printer's serial number?
- 28I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 29P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 30How to connect to a DC power outlet (Optional)
- 31How do I reset network setting?
- 32My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 33How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 34Printing is not possible. (USB connection)
- 35I have an occasional printing problem.
- 36Install BRAdmin Professional 3
- 37I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 38I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 39Installing the LPR driver and CUPS wrapper driver (Linux®)
- 40Creating a label with GIMP (Linux®)
- 41Creating a label with OpenOffice (Linux®)
- 42The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 43Installing a CA certificate
- 44How to install Brother software on a computer not connected to the Internet
- 45The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 46How to open the Devices and Printers window
- 47When printing from an application, the application's "Collate" setting does not work correctly.
- 48Using the Communication Settings (for Windows)
- 49Using the Device Settings (for Windows)
- 50Can I print out the printer settings?