FAQs & Troubleshooting
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206 Results
- 1What options are available for label feeding and cutting?
- 2How do I connect the printer to my computer via Wi-Fi® using an access point?
- 3When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5What Android™ mobile application can I use?
- 6I cannot print using FLe tape and get an error message.
- 7I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 8Where can I find the printer's network settings, such as IP address?
- 9How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 10How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 11How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 12How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 13Using the Device Settings (for Windows)
- 14The label does not cut well.
- 15How do I transfer label templates with P-touch Transfer Express?
- 16How do I set a tape cassette?
- 17My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 18P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 19Can my printer use TZ/TZe tapes?
- 20Where can I find my Brother printer's serial number?
- 21How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 22Using the Communication Settings (for Windows)
- 23Can I set the printer to turn on its wireless LAN settings when I turn on the printer? (for Windows)
- 24What is WEP?
- 25I cannot connect my machine to the wireless network.
- 26Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 27Where can I download Brother iPrint&Label? (iPrint&Label)
- 28Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 29I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 30Power Supply
- 31How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 32Printing is not possible. (USB connection)
- 33How is the print head cleaning cassette used?
- 34Installing the LPR driver and CUPS wrapper driver (Linux®)
- 35How to install Brother software on a computer not connected to the Internet
- 36Installing the software
- 37I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 38Installing the Touch Panel Display (Optional)
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Where can I find the IP addresses of my computer and the printer?
- 41How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 42Creating a label with OpenOffice (Linux®)
- 43Can I check the printer's usage log?
- 44How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 45How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 46Share your printer in Windows 7 (Shared printer)
- 47I cannot print after updating the firmware or font data.
- 48The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 49I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 50Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)