FAQs & Troubleshooting
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297 Results
- 1Paper Size Mismatch
- 2No Paper / No Paper Fed
- 3Paper Tray not detected/ Paper Tray #1 not detected
- 4(Video) Load A4/Letter paper
- 5(Video) Fill the ink tanks
- 6Correct the Paper Feed to Clear Vertical Lines
- 7Paper Jam
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Ink Low
- 10Load A3, Ledger, or Legal Size Paper in Tray #1
- 11(Video) Load A3/Ledger paper
- 12Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 13Load Paper in the Multi-purpose Tray (MP Tray)
- 14I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 15Enable the Brother machine's network interface.
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18(Video) Unpack your Brother machine
- 19"Offline" appears on the Status Monitor.
- 20Check the Print Quality
- 21Document Jam
- 22Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 23What is Brother iPrint&Scan?
- 24How to identify your Operating System (OS).
- 25Set up your Brother machine on a wireless network.
- 26(Video) Set up your Brother machine
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 29Print using only the black ink tank when the Color tanks have run out.
- 30Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 31My Brother machine could not be found over the network when I installed drivers on my computer.
- 32(Video) Connect telephone line and power cords
- 33Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 34Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 35The printer status is Offline or Paused.
- 36Refill Ink
- 37What is the default password for my Brother machine?
- 38Add your Brother machine with AirPrint (macOS)
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Set up a Scan to Network Profile
- 41Unable to Print XX
- 42Out of Memory
- 43Improve poor print quality.
- 44I cannot print on a wireless (Wi-Fi) network (Windows)
- 45Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 46Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 47Use voice mail on the same line as my Brother machine.
- 48Load Photo Paper in Paper Tray #1
- 49What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 50Cover is Open