FAQs & Troubleshooting
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290 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Replace Belt
- 3What is Brother iPrint&Scan?
- 4Drum !
- 5Wrinkle
- 6Load paper in the paper tray
- 7I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 8Jam Inside
- 9Replace Drum
- 10Tray 2 Error
- 11When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 12Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 13I keep getting the error message "Authenticate Err (Authentication error)".
- 14I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 15Can I print from or scan to Android™ Smartphone?
- 16Adjust color settings by using the custom setting in the printer driver
- 17Print both sides of paper or a booklet automatically
- 18The color of your printouts is not what you expected
- 19Jam MP Tray
- 20Colored lines across the page
- 21Configure and use PC-FAX (CUPS) (Linux)
- 22I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 23Enable the Brother machine's network interface.
- 24Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 25Configure and use the Scan to FTP feature
- 26Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 27Check the firmware version.
- 28My Brother machine could not be found over the network when I installed drivers on my PC.
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30Replace Laser
- 31I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 32Replace Toner
- 33Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 34Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 35Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows)
- 36Receive faxes on the computer for Windows (PC-FAX Receive)
- 37I am sharing my Brother machine. I can print but cannot scan.
- 38Scan multiple pages into one file instead of each scan being saved as a separate file.
- 39What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 40What kind of memory can I use?
- 41Curled or wavy
- 42Firewall port requirements of the Scan Key Tool (Linux)
- 43A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 44What is Storage PC Print Data using Active Directory®? (Windows)
- 45Combine multiple scanned documents into a single file with PaperPort™
- 46Install the built-in drivers (For Windows 8 and Windows 10)
- 47Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 49Cartridge Error
- 50Set the Brother machine to prevent public access to certain features