FAQs & Troubleshooting
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340 Results
- 1(Video) Load A4/Letter paper
- 2Use Universal Print (Windows)
- 3Adjust the Machine's Volume
- 4Replace Drum
- 5White spots or black spots at 94 mm (3.7 in.) intervals
- 6When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 7Load Paper in the Multi‑purpose Tray (MP Tray)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 10Scan multiple pages into one file instead of each scan being saved as a separate file.
- 11Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 12Easy Scan to E-mail
- 13Setup a Brother machine on a wireless (Wi-Fi) network.
- 14I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 15Curled or wavy
- 16Set Sleep Mode Countdown
- 17I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 18Command List of brscan. (Linux)
- 19I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 20I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 21Print on Both Sides of the Paper (Windows®)
- 22Load and Print on Envelopes Using the MP Tray
- 23(Video) Set up your Brother machine
- 24(Video) Connect telephone line and power cords
- 25Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 26When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 27I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 28(Video) Replace the Toner Cartridge
- 29Black lines down the page
- 30Receive faxes on the computer for Windows (PC-FAX Receive)
- 31Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 32Save Scanned Data to your folder when the network security feature is enabled. (Active Directory® Authentication / LDAP Authentication)
- 33Change Memory Receive Options
- 34Dial Restriction for Fax sending.
- 35Load and Print Thick Paper and Labels Using the MP Tray
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37What is Storage PC Print Data using Active Directory®? (Windows)
- 38Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 39What is Brother iPrint&Scan?
- 40The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 41Clean the Paper Pick-up Rollers
- 42Image skewed
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44Delete a network scanner entry. (Linux)
- 45Update the Driver or Firmware for your Brother machine
- 46Set up your Brother machine on a wireless network.
- 47Scan to an Editable Text File (OCR) Using ControlCenter4 Home Mode (Windows)
- 48Save Scanned Data to a Folder as a PDF File
- 49Configure LDAP Authentication Using Web Based Management
- 50Change machine settings from your computer.