FAQs & Troubleshooting
Popular |
145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed in the MP tray
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3Document Jam
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5(Video) Paper is Jammed in the Paper Tray
- 6Cannot Print ##
- 7(Video) Paper is Jammed inside the Machine
- 8Check the remaining ink or toner level (Linux)
- 9Toner Low or Prepare New Toner Cartridge
- 10Drum End Soon
- 11I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 12Wrong Toner or Wrong Toner Cartridge
- 13Media Type Mismatch or Media Mismatch
- 14What is the recommended paper?
- 15What is the default password for my Brother machine?
- 16I cannot print full-page photos or images using Email Print.
- 17I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 18(Video) Remove Small Scraps of Paper Jammed in the ADF
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20How to identify your Operating System (OS).
- 21Cannot Scan ##
- 22Cannot Detect
- 23The scanning speed is slow when scanning from my machine. (Windows)
- 24I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 25(Video) Set up your Brother machine
- 26Poor fixing
- 27Lines across the page
- 28I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 29I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 30When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Install the Brother Mobile Connect application (for mobile device)
- 33Self-Diagnostic
- 34Drum !
- 35Send a fax using PC-FAX with LPD/LPRng (Linux)
- 36I cannot connect my machine to a Windows 11 computer via USB.
- 37When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 38A security warning appears when accessing Web Based Management via HTTPS.
- 39Configure and use PC-FAX (CUPS) (Linux)
- 40When I print images, the quality is not good (Linux)
- 41I cannot print on a wireless (Wi-Fi) network (Mac)
- 42Enable the Brother machine's network interface.
- 43My Brother machine could not be found over the network when I installed drivers on my computer.
- 442-sided Disable or 2-sided Disabled
- 45No Toner
- 46I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 47What is the default password for my BRAdmin or Web Based Management?
- 48Out of Memory
- 49Toner specks
- 50Where can I download Brother iPrint&Scan application for Mac?