FAQs & Troubleshooting
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340 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2(Video) Replace the Toner Cartridge
- 3(Video) Connect telephone line and power cords
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Document Jam
- 6Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 7(Video) Load Envelopes (MP Tray)
- 8Paper is Jammed in the Back of the Machine
- 9Replace the Drum Unit
- 10Set Telephone Line Compatibility for Interference and VoIP Systems
- 11Reduce Toner Consumption
- 12(Video) Unpack your Brother machine
- 13Set the Number of Rings Before the Machine Answers (Ring Delay)
- 14Replace the Waste Toner Box
- 15Paper is Jammed Inside the Machine
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 18Calibrate Colour Output
- 19I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 20Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 21What is Brother iPrint&Scan?
- 22Toner scatter or toner stain
- 23Paper is Jammed in the MP tray
- 24Ghosting images
- 25Add your Brother machine with AirPrint (macOS)
- 26I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 27I cannot print on a wireless (Wi-Fi) network (Windows)
- 28Can I print on transparencies e.g. for overhead projectors?
- 29Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 30Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 31Print Unable ##
- 32Confirm the results about faxes that I sent and received.
- 33What is the recommended paper?
- 34When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 35I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 36Set the F/T Ring Time (Fast Double-ring)
- 37Replace PF Kit xx
- 38Replace the Belt Unit
- 39Paper is Jammed in the Paper Tray
- 40Configure and use PC-FAX (CUPS) (Linux)
- 41Turn Off Memory Receive
- 42Export the Certificate and Private Key
- 43Delete print jobs from the print queue.
- 44No Drum Unit
- 45Set up my Brother machine to forward the received faxes to another location.
- 46Reset Your Brother Machine
- 47Curled or wavy
- 48Set Your Station ID
- 49Can I print in monochrome if one of the color toners run out?
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)