FAQs & Troubleshooting
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360 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 3Set Telephone Line Compatibility for Interference and VoIP Systems
- 4(Video) Enable the Brother machine's network interface.
- 5Replace Drum
- 6(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 7No Toner
- 8(Video) Paper is Jammed in the 2-sided Tray
- 9(Video) Paper is Jammed in the Back of the Machine
- 10(Video) Reset the Network Settings to the Factory Settings
- 11(Video) Replace the Toner Cartridge
- 12(Video) Print the Network Configuration Report
- 13Choose the Correct Receive Mode
- 14White spots or black spots at 94 mm (3.7 in.) intervals
- 15(Video) Paper is Jammed inside the Machine
- 16Gray background
- 17What kind of envelopes and labels are recommended for printing?
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19Print a web page from iPrint&Scan when using an Android™ mobile device.
- 20Set the F/T Ring Time (Fast Double-ring)
- 21(Video) Cannot Detect
- 22Use voice mail on the same line as my Brother machine.
- 23(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 24(Video) Set up your Brother machine on a wireless network.
- 25Change Memory Receive Options
- 26Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 27Printing/ Scanning with a mobile device
- 28(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 29Wrinkles or creases
- 30(Video) Change the Language on the LCD
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32I cannot print from Google Cloud Print™.
- 33Print a Fax Journal
- 34I get a TS error when trying to print on a wireless network.
- 35(Video) Set up a Brother machine and your mobile device on a wireless network
- 36Turn Off Memory Receive
- 37(Video) Unpack your Brother machine and install the toner cartridge
- 38(Video) Connect telephone line and power cords
- 39What is AirPrint?
- 40Set the Number of Rings Before the Machine Answers (Ring Delay)
- 41(Video) Manual Feed
- 42Send the Same Fax to More than One Recipient (Broadcasting)
- 43(Video) Reset Your Brother Machine
- 44Black toner marks across the page
- 45Faint
- 46Print on envelopes, labels, or thick paper from the manual feed slot.
- 47Pick up a Voice Call in Fax/Tel Receive Mode
- 48Install the built-in drivers (For Windows 8 and Windows 10)
- 49Send a Fax
- 50Copy on Both Sides of the Paper (2-sided Copy)