FAQs & Troubleshooting
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386 Results
- 1When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3How do I load paper?
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 7Can I print from or scan to Android™ Smartphone?
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 10Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12What is Brother iPrint&Scan?
- 13Paper Jam
- 14Protect your Brother machine against unauthorised access over the network
- 15Unable to Print XX
- 16When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 17I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 18I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 19I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 20What driver package format is supported by my Linux distribution?
- 21I cannot find some option in the Printing preferences. (For Windows)
- 22Change the quality of the faxes I send.
- 23Change the number of times my Brother machine rings before it answers.
- 24When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 25Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 26Can I use voice mail on the same line as my Brother machine?
- 27Out of Memory
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 30The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 31Out of Fax Memory
- 32Load A3 or ledger paper and program my Brother machine to print on it.
- 33Delete numbers stored in my Brother machine's Caller ID History.
- 34Configure a cover page for PC-FAX.
- 35I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 36When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 37Where is the USB port on the machine?
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 40Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 41Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 42The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 43Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 44How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
- 45When I print, the pages are smudged with ink.
- 46Replace Ink
- 47How do I load envelopes into my machine?
- 48Connect your Brother machine to your mobile device via a wireless router or access point.
- 49I cannot save a file downloaded from the Brother support website (For Windows)
- 50Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.