FAQs & Troubleshooting
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384 Results
- 1Paper Jam
- 2Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
- 5When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 6Connect your Brother machine to your mobile device via a wireless router or access point.
- 7I still receive the error message "Paper Jam" after I removed the jammed paper.
- 8The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 9Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 10Can I restrict access to certain operations on my Brother machine?
- 11When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 12Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 13What is Brother iPrint&Scan?
- 14What is AirPrint?
- 15Can I print from or scan to Android™ Smartphone?
- 16Print using only the black ink cartridge when the Color cartridges have run out.
- 17What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 18How do I load paper?
- 19Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 20A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 21Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 22The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 23Change the printer driver settings (Windows/macOS)
- 24Change the number of times my Brother machine rings before it answers.
- 25When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 26Can I use voice mail on the same line as my Brother machine?
- 27Where can I get FaceFilter Studio and what can I do with this application?
- 28One or more of my colors are not printing (blank).
- 29Can I transfer faxes to the PC when my machine has a mechanical problem?
- 30I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 31How do I factory reset the network settings?
- 32Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 33Scan a document and open the scanned image with a graphics application (For Windows)
- 34I can receive a fax, but cannot receive a telephone call.
- 35I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 36I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 37Install PaperPort™ 12SE onto Windows 10.
- 38Enable the Brother machine's network interface.
- 39Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 40Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 41Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 42Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 43My printed pages and received faxes are cut off.
- 44The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 45I cannot start ControlCenter4.
- 46Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine
- 47How do I know which receive mode to select?
- 48Preview the faxes I receive before I print them.
- 49How many times will my Brother machine automatically redial a number?
- 50Verify if the Brother machine has a dial tone