FAQs & Troubleshooting
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333 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2Paper Jam
- 3Stop my Brother machine from automatically redialing a number.
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 6How do I load envelopes into my machine?
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8What is Brother iPrint&Scan?
- 9The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 10Can I print from or scan to Android™ Smartphone?
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 13Can third party ink be used to refill the ink cartridges?
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15What driver package format is supported by my Linux distribution?
- 16When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 17A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 18Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19When I scan a document using ControlCenter, the scanned file size is too big.
- 20How do I know which side up my photo paper should be in the tray?
- 21When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 22Receive faxes when the Brother machine is in Manual Mode.
- 23Can I use voice mail on the same line as my Brother machine?
- 24Replace Ink
- 25I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 26I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 27Cannot print after a Windows 10 update (June 2020)
- 28I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 29How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 30Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 31Download a file from the "Downloads" section and save it to Windows 8 computer.
- 32The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 33The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 34Can I use AirPrint with my Brother machine?
- 35The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 36The message to install the Java runtime appeared and I couldn't configure the wireless setting of my Brother machine using Wireless Device Setup Wizard. (For Mac OS X 10.7 or greater)
- 37Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 38Delete numbers stored in my Brother machine's Caller ID History.
- 39Discover the MAC address of the Brother network card
- 40The edge of glossy paper is smudged.
- 41Where can I find the ink cartridges for my new Brother machine?
- 42Make my copied images lighter or darker.
- 43When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 44Scan multiple pages into one file instead of each scan being saved as a separate file.
- 45I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 46What is "Easy Receive" or "Fax Detect" and how does it work?
- 47I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 48How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 49I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 50Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)