FAQs & Troubleshooting
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141 Results
- 1Printer Jam or Paper Jam
- 2Cannot Detect Ink Volume
- 3Set up your Brother machine on a wireless network (Windows/macOS)
- 4Check the Print Alignment from Your Brother Machine
- 5Sleep
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8Cannot print after a Windows 10 update (June 2020)
- 9I cannot print on a wireless (Wi-Fi) network (Mac)
- 10Access Web Based Management
- 11(Video) Set up your Brother machine
- 12Print using only the black ink cartridge when the Color cartridges have run out.
- 13One or more of my colors are not printing (blank).
- 14Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 15I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 16Important points for specifying the scan area (Linux)
- 17Telephone Line Interference/VoIP.
- 18Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 19What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
- 20Install the Brother Mobile Connect application (for mobile device)
- 21Delete print jobs from the print queue.
- 22How to identify your Operating System (OS).
- 23Clean the Paper Pick-up Rollers for Paper Tray #1
- 24What is the default password for my BRAdmin or Web Based Management?
- 25No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 26Paper Size Mismatch
- 27I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 28I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 29The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 30Send a fax using PC-FAX with LPD/LPRng (Linux)
- 31Document Jam
- 32Replace Ink
- 33Uninstall the Brother Software and Drivers (Windows)
- 34I cannot connect my machine to a Windows 11 computer via USB.
- 35When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 36Can I send a print job to multiple machine email addresses using Email Print?
- 37The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 38Where can I download Brother iPrint&Scan application for Mac?
- 39Wireless setup is requesting a WPS PIN to complete the setup
- 40I installed scan-key-tool, but it does not work. (Linux)
- 41How Brother inkjet printers measure remaining page yields
- 42I cannot print on a wireless (Wi-Fi) network (Windows)
- 43Wrong Ink Cartridge
- 44Remove Paper Scraps Jammed in the ADF
- 45When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 46Check the firmware version.
- 47I cannot find some option in the Printing preferences. (For Windows)
- 48Open the Control Panel (For Windows)
- 49Cannot Scan XX or Unable to Scan XX
- 50Discover the MAC address of the Brother network card