FAQs & Troubleshooting
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335 Results
- 1Load Documents in the Automatic Document Feeder (ADF)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Paper Tray #1 not detected/ Paper Tray #2 not detected
- 4(Video) Load A3/Ledger paper
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7Cannot Detect Ink Volume
- 8Replace Ink
- 9Load Documents on the Scanner Glass
- 10Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 11No Paper / No Paper Fed
- 12(Video) Load A4/Letter paper
- 13Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 14Where is the USB/Ethernet port on the machine?
- 15Paper Jam
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17(Video) Install Ink Cartridges
- 18"Offline" appears on the Status Monitor.
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20Print using only the black ink cartridge when the Color cartridges have run out.
- 21Reset the Network Settings to Factory Default
- 22Check the Print Alignment from Your Brother Machine
- 23Use voice mail on the same line as my Brother machine.
- 24The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 25How to identify your Operating System (OS).
- 26Load Paper in the Manual Feed Slot
- 27Change the Print Setting Options When Having Printing Problems
- 28Setup a Brother machine on a wireless (Wi-Fi) network.
- 29Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 30Set up a Scan to Network Profile
- 31Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 34The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 35Document Jam
- 36Where can I download Brother iPrint&Scan application for Mac?
- 37I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 38I cannot print on a wireless (Wi-Fi) network (Windows)
- 39The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 40Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 41Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 42Wrong Tray Setting or Wrong Tray Settings
- 43Change the printer driver settings (Windows/macOS)
- 44Cover is Open
- 45Improve poor print quality.
- 46Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 47Print as a Poster (Windows®)
- 48(Video) Load and print an Envelope (Manual Feed Slot)
- 49Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 50The printer status is Offline or Paused.