FAQs & Troubleshooting
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383 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Can I print from or scan to Android™ Smartphone?
- 4Paper Jam (With Video Instructions)
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6What driver package format is supported by my Linux distribution?
- 7Load paper in the paper tray.
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10Store a Speed Dial number from my Brother machine's Caller ID History.
- 11Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 12I cannot print using my Brother machine on a wireless network (Mac)
- 13Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 14The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 15Unable to Print 5X
- 16Change the number of times my Brother machine rings before it answers.
- 17Wrong Paper
- 18When I print, the pages are smudged with ink.
- 19What is the BRAdmin Professional software used for?
- 20Load envelopes into my machine
- 21I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 22I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
- 23Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 24How to identify your Operating System (OS).
- 25Scan multiple pages into one file instead of each scan being saved as a separate file.
- 26Is my Brother machine compatible with Windows Vista?
- 27The scanner cover support has come off. (With Video Instructions)
- 28When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 29After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 30Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 31Use voice mail on the same line as my Brother machine.
- 32I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 33One line (banding) appears at the end of the printed/ copied documents.
- 34Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 35I cannot make borderless prints.
- 36Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 37High Temperature
- 38Printer Locked
- 39My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 40Cannot Detect
- 41I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 42I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 43Scan and save a document in PDF format for Windows (Scan to File)
- 44Scan a document from a Windows Vista application
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46Configure and use PC-FAX (CUPS) (Linux)
- 47Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 48I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 49My Brother machine does not feed the glossy paper or envelope from the manual feed slot.
- 50Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.