FAQs & Troubleshooting
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138 Results
- 1Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 2(Video) Set up your Brother machine
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Cannot Print XX or Print Unable XX
- 5Set up your Brother machine on a wireless network (Windows/macOS)
- 6Install the Brother Mobile Connect application (for mobile device)
- 7Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 8Replace Ink
- 9I cannot print full-page photos or images using Email Print.
- 10Cannot Detect Ink Volume
- 11How to identify your Operating System (OS).
- 12Check the Print Alignment from Your Brother Machine
- 13The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 14One or more of my colors are not printing (blank).
- 15The scanning speed is slow when scanning from my machine. (Windows)
- 16Telephone Line Interference/VoIP.
- 17Access Web Based Management
- 18Important points for specifying the scan area (Linux)
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20Change the brscan5 scan settings using XSane (Linux)
- 21Change the printer driver settings (Windows)
- 22Ink Low
- 23Print using only the black ink cartridge when the Color cartridges have run out.
- 24Printer Jam or Paper Jam
- 25What is the recommended paper?
- 26Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 27Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29What is the default password for my Brother machine?
- 30I cannot install the driver when using the Driver Install Tool. (Linux)
- 31Add your Brother machine with AirPrint (macOS)
- 32The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 33Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 34Wrong Ink Cartridge
- 35Protect your Brother machine against unauthorised access over the network
- 36Discover the MAC address of the Brother network card
- 37What is the default password for my BRAdmin or Web Based Management?
- 38Configure and use PC-FAX (CUPS) (Linux)
- 39I installed scan-key-tool, but it does not work. (Linux)
- 40Command List of brscan. (Linux)
- 41Change the Print Options to Improve Your Print Results
- 42Check the Print Quality
- 43When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 44My Brother machine could not be found over the network when I installed drivers on my computer.
- 45Document Jam
- 46I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 47I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 48Export an address book and import it to another machine
- 49Wireless setup is requesting a WPS PIN to complete the setup
- 50Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)