FAQs & Troubleshooting
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138 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Document Jam
- 3Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Replace Ink
- 6Cannot Detect Ink Volume
- 7Ink Low
- 8Set up your Brother machine on a wireless network (Windows/macOS)
- 9(Video) Set up your Brother machine
- 10Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 11Paper Size Mismatch
- 12Cover is Open
- 13Change the Print Options to Improve Your Print Results
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15Install Starter Ink
- 16Print using only the black ink cartridge when the Color cartridges have run out.
- 17Printer Jam or Paper Jam
- 18How to identify your Operating System (OS).
- 19What is the default password for my BRAdmin or Web Based Management?
- 20Add your Brother machine with AirPrint (macOS)
- 21Telephone Line Interference/VoIP.
- 22Access Web Based Management
- 23Sleep
- 24Cannot Scan XX or Unable to Scan XX
- 25Cannot Print XX or Print Unable XX
- 26No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 27Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 28I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 29Where can I download Brother iPrint&Scan application for Mac?
- 30Check the Print Alignment from Your Brother Machine
- 31Check the Print Quality
- 32Wrong Ink Cartridge
- 33I cannot find some option in the Printing preferences. (For Windows)
- 34When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 35Configure the Scan to Email Feature (Linux)
- 36The scanning speed is slow when scanning from my machine. (Windows)
- 37I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 38I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 39I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 40How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 41How Brother inkjet printers measure remaining page yields
- 42Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 43How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 44Install the Brother Mobile Connect application (for mobile device)
- 45Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 46Printer Locked
- 47Cannot Detect
- 48Improve poor print quality.
- 49What is the recommended paper?
- 50Uninstall the Brother Software and Drivers (Windows)