FAQs & Troubleshooting
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329 Results
- 1Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 2Load Paper in the Manual Feed Slot
- 3(Video) Load A3/Ledger paper
- 4(Video) Install Ink Cartridges
- 5(Video) Load A4/Letter paper
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Cannot Detect Ink Volume
- 8Print using only the black ink cartridge when the Color cartridges have run out.
- 9I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 10Use voice mail on the same line as my Brother machine.
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12I cannot print on a wireless (Wi-Fi) network (Windows)
- 13Print both sides of paper or a booklet automatically
- 14Check the Print Alignment from Your Brother Machine
- 15Ink Low
- 16Replace Ink
- 17Set Fax Preview to On.
- 18Cannot Detect
- 19When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 20The printer status is Offline or Paused.
- 21Install the starter ink cartridges
- 22My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 23Set up your Brother machine on a wireless network.
- 24Check the Print Quality
- 25Easy Scan to E-mail
- 26Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 27Paper Tray #1 not detected/ Paper Tray #2 not detected
- 28Set up a Scan to Network Profile
- 29Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 30What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 31Document Jam
- 32Paper Jam
- 33Load Envelopes in Paper Tray #1
- 34What is Brother iPrint&Scan?
- 35High Temperature
- 36Change the printer driver settings (Windows/macOS)
- 37Where is the USB/Ethernet port on the machine?
- 38(Video) Set up your Brother machine
- 39(Video) Unpack your Brother machine
- 40(Video) Connect telephone line and power cords
- 41(Video) Load and print an Envelope (Manual Feed Slot)
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 44I still receive the error message "Paper Jam" after I removed the jammed paper.
- 45I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 46Improve poor print quality.
- 47I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 50"Offline" appears on the Status Monitor.