FAQs & Troubleshooting
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329 Results
- 1(Video) Load A3/Ledger paper
- 2(Video) Install Ink Cartridges
- 3(Video) Load A4/Letter paper
- 4Replace Ink
- 5Load Paper in the Manual Feed Slot
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Print using only the black ink cartridge when the Color cartridges have run out.
- 8Cannot Detect Ink Volume
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10Paper Jam
- 11What is Brother iPrint&Scan?
- 12Check the Print Quality
- 13Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 14Print as a Poster (Windows®)
- 15(Video) Connect telephone line and power cords
- 16(Video) Load and print an Envelope (Manual Feed Slot)
- 17Paper Tray #1 not detected/ Paper Tray #2 not detected
- 18One or more of my colors are not printing (blank).
- 19Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 20The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 21Check the Print Alignment from Your Brother Machine
- 22I cannot print using my Brother machine on a wireless network (Mac)
- 23Easy Scan to E-mail
- 24Enable the Brother machine's network interface.
- 25Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 26I cannot find some option in the Printing preferences. (For Windows)
- 27Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 28Scan multiple pages into one file instead of each scan being saved as a separate file.
- 29Set up your Brother machine on a wireless network.
- 30I cannot print on a wireless (Wi-Fi) network (Windows)
- 31Set Fax Preview to On.
- 32How to identify your Operating System (OS).
- 33Where is the USB/Ethernet port on the machine?
- 34When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 35"Offline" appears on the Status Monitor.
- 36Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 37The printer status is Offline or Paused.
- 38Document Jam
- 39Reduce Printing Noise
- 40Unable to Print XX
- 41No Paper / No Paper Fed
- 42I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 43I cannot find some options in the Print dialog box (macOS 11 or later)
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45What driver package format is supported by my Linux distribution?
- 46"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 49Change the Print Setting Options When Having Printing Problems
- 50Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)