FAQs & Troubleshooting
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241 Results
- 1Load paper in the paper tray
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4I still receive the error message "Paper Jam" after I removed the jammed paper.
- 5Scan and save a document in PDF format (Scan to File)
- 6Can I use voice mail on the same line as my Brother machine?
- 7No Paper Fed
- 8One or more of my colors are not printing (blank). What can I do?
- 9Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11Cover is Open
- 12When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 13Replace Ink
- 14The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 15Where can I find the ink cartridges for my new Brother machine?
- 16Ink Low
- 17When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 20What is the "Station ID" and how do I set it?
- 21Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 22When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24Print command (cupswrapper) (Linux)
- 25Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 26I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 27Can third party ink be used to refill the ink cartridges?
- 28When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 29When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 30Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 31I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 32How do I load envelopes into my machine?
- 33What format are the attachments when a document is scanned to e-mail and is a special viewer needed? (For Windows)
- 34My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 35The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 36How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 37What is the maximum number of recipients when broadcasting a fax?
- 38Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 39Scan an image and insert it in a Windows XP application
- 40Improve poor print quality.
- 41Uninstall the scanner driver. (Linux)
- 42When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 43Delete print jobs from the print queue.
- 44How to identify your Operating System (OS).
- 45How do I know which receive mode to select?
- 46Locate files scanned with ControlCenter3 (For Windows)
- 47Send a PC-FAX
- 48The printer status is Offline or Paused.
- 49Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 50Can I change the amount of time my Brother machine stays in each mode?