Connect your Brother machine to your mobile device via a wireless router or access point.

Replace Ink

Improve poor print quality.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).

No Paper Fed

Cannot Detect

Print using only the black ink cartridge when the Color cartridges have run out.

Unable to Print 3X

One or more of my colors are not printing (blank).

Load paper in the paper tray

Unable to Print XX

"Offline" appears on the Status Monitor.

The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).

How to identify your Operating System (OS).

Cover is Open

I cannot print using my Brother machine on a wireless network (Windows)

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

Unable to Print 5X

I still receive the error message "Paper Jam" after I removed the jammed paper.

I cannot find some option in the Printing preferences. (For Windows)

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

I cannot save a file downloaded from the Brother support website (For Windows)

I cannot print from my computer via USB.

My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.

Ink Low

Print on both sides of the page? (Manual 2-sided/Duplex Printing)

The printer status is Offline or Paused.

What is Brother iPrint&Scan?

Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

What is the recommended paper?

Set up your Brother machine on a wireless network.

The scanner cover support has come off. (With Video Instructions)

Load envelopes

Can I print from and scan to iPhone, iPod touch and iPad?

Document Jam

I cannot make borderless prints.

Change the printer driver settings (Windows/macOS)

After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.

Combine multiple scanned documents into a single file with PaperPort™

Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.

Can I print from or scan to Android™ Smartphone?

Wrong Paper Size

Where is the USB port on the machine?

Cannot print after a Windows 10 update (June 2020)

Ink Absorber Full

Send a PC-FAX

Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)

Scan multiple pages into one file instead of each scan being saved as a separate file.