FAQs & Troubleshooting
Popular |
322 Results
- 1Paper Jam
- 2Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5Load paper in the paper tray
- 6When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 7Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8Can I use voice mail on the same line as my Brother machine?
- 9I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 10How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 11The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Print using only the black ink cartridge when the Color cartridges have run out.
- 14One or more of my colors are not printing (blank). What can I do?
- 15What is Distinctive Ring and how do I program it?
- 16Replace Ink
- 17Set the date and time
- 18I cannot print using my Brother machine on a wireless network (Mac)
- 19Enable the Brother machine's network interface.
- 20I cannot find some option in the Printing preferences. (For Windows)
- 21Discover the MAC address of the Brother network card
- 22Ink Low
- 23When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 24What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 25Confirm that a FAX I sent was received correctly.
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 28Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 29The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 30The printer status is Offline or Paused.
- 31Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 32I cannot print using my Brother machine on a wireless network (Windows)
- 33When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 34Protect your Brother machine against unauthorised access over the network
- 35Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 36I still receive the error message "Paper Jam" after I removed the jammed paper.
- 37Locate files scanned with ControlCenter2 (For Macintosh)
- 38The edge of glossy paper is smudged.
- 39I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 40When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 41I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 42Why doesn't the machine answer when receiving a call?
- 43I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 44Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 45Print the Network Configuration List
- 46When I print images, the quality is not good (Linux)
- 47I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 48What driver package format is supported by my Linux distribution?
- 49Large characters are printed incorrectly. (Linux)
- 50I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)