FAQs & Troubleshooting
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338 Results
- 1What driver package format is supported by my Linux distribution?
- 2Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Pre-Required Procedures (Linux)
- 6How do I know which side up my photo paper should be in the tray?
- 7Scan and save a document in PDF format (Scan to File)
- 8I cannot print using my Brother machine on a wireless network (Mac)
- 9What is Brother iPrint&Scan?
- 10Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 11Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13Can I print from or scan to Android™ Smartphone?
- 14When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 15I still receive the error message "Paper Jam" after I removed the jammed paper.
- 16Delete numbers stored in my Brother machine's Caller ID History.
- 17What is Distinctive Ring and how do I program it?
- 18When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 19The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 20I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 21When I print, the pages are smudged with ink. What should I do?
- 22Paper Jam
- 23I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 24Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 25Stop my Brother machine from automatically redialing a number.
- 26I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 27Scan multiple pages into one file instead of each scan being saved as a separate file.
- 28Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 29How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 30When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 31Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 32Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 33I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35Cannot print after a Windows 10 update (June 2020)
- 36I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 37I cannot print using my Brother machine on a wireless network (Windows)
- 38I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 39ControlCenter3 displays a blank screen at startup (Windows)
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41Protect your Brother machine against unauthorised access over the network
- 42Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 43Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 44Configure a cover page for PC-FAX.
- 45Verify if the Brother machine has a dial tone
- 46When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 47Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 48I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 49Can I use voice mail on the same line as my Brother machine?
- 50Where can I get FaceFilter Studio and what can I do with this application?