FAQs & Troubleshooting
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250 Results
- 1Curled (video instructions available)
- 2Jam Rear
- 3Turn the Toner Save mode on or off
- 4Check Connection
- 5The printer status is Offline or Paused.
- 6When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9JAM INSIDE
- 10Gray background
- 11I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 12Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 13How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 14Cover is Open
- 15MANUAL FEED
- 16Curled
- 17How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 18Out of Memory
- 19Envelope creases
- 20Page skewed
- 21Verify if the Brother machine has a dial tone
- 22I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 23Pre-Required Procedures (Linux)
- 24The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 25Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 26TONER ENDED
- 27Scan multiple pages into one file instead of each scan being saved as a separate file.
- 28JAM TRAY 1
- 29What is Distinctive Ring and how do I program it?
- 30REPLACE DRUM
- 31Black lines down the page
- 32All black
- 33I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 34The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 35Where do I find manuals for my Brother machine?
- 36The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 37Can I use AirPrint with my Brother machine?
- 38What is Toner Continue Mode?
- 39Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 40Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 41Scan Unable
- 42Print Unable
- 43Is my Brother machine compatible with third party print servers?
- 44Clean the paper pick-up roller (video instructions available)
- 45Uninstall the drivers. (Mac OS X 10.5)
- 46Curled or wavy
- 47Wrinkles or creases
- 48What is the recommended paper?
- 49The driver installation finished successfully but I cannot print. (Linux)
- 50How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)