FAQs & Troubleshooting
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280 Results
- 119/06/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 205/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 331/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 410/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 527/06/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 627/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 701/06/2023Delete print jobs from the print queue.
- 816/05/2023I cannot print from my computer via USB.
- 926/04/2023Check the IP addresses of your PC and the Brother machine
- 1027/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1127/03/2023Change the printer driver settings (Windows/macOS)
- 1227/03/2023The printer status is Offline or Paused.
- 1317/03/2023Open the "Scanners and Cameras" and Properties.
- 1428/02/2023Verify the Brother machine connected to the Wired Network (For Windows)
- 1514/02/2023Scan and save a document in PDF format (Scan to File)
- 1614/02/2023Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 1714/02/2023Scan a document in Windows 8 and Windows 10.
- 1814/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 1919/12/2022Can third party ink be used to refill the ink cartridges?
- 2013/12/2022How to identify your Operating System (OS).
- 2116/11/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 2215/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 2315/11/2022Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 2431/10/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 2531/10/2022Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 2617/10/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 2720/09/2022I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 2812/09/2022I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 2912/09/2022Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 3006/09/2022Configure and use PC-FAX (CUPS) (Linux)
- 3130/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3222/08/2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 3322/08/2022Configure the Scan to Email Feature (Linux)
- 3409/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3503/08/2022"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 3626/07/2022Configure and use the Scan Key Tool (Linux)
- 3720/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 3809/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3920/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 4007/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 4101/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 4201/04/2022Scan multiple pages into one file instead of each scan being saved as a separate file.
- 4324/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4417/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4506/01/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 4610/11/2021Open the Control Panel (For Windows)
- 4712/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4830/09/2021Uninstall the drivers (Windows)
- 4919/01/2021ControlCenter3 displays a blank screen at startup (Windows)
- 5029/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.