FAQs & Troubleshooting
Popular |
305 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2What is Brother iPrint&Scan?
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 6Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 7When I print, the pages are smudged with ink. What should I do?
- 8Replace Ink
- 9I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12Configure a cover page for PC-FAX.
- 13The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 14I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 15I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 16Where is the USB port on the machine?
- 17My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19What driver package format is supported by my Linux distribution?
- 20Open the Control Panel (For Windows)
- 21Install the built-in drivers (For Windows 8 and Windows 10)
- 22Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 23Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 24When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 25I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 26Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 27When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 28When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 29Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 30One or more of my colors are not printing (blank). What can I do?
- 31Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 32The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 33I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 34Configure and use PC-FAX (CUPS) (Linux)
- 35Cannot print after a Windows 10 update (June 2020)
- 36The downloaded driver's name is different from my machine's name. (Linux)
- 37"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 38When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 39Important points for specifying the scan area (Linux)
- 40Uninstall Scan-key-tool. (Linux)
- 41I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 42ControlCenter3 displays a blank screen at startup (Windows)
- 43How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 44Delete print jobs from the print queue.
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 47I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 48Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 49Delete numbers stored in my Brother machine's Caller ID History.
- 50Do I need a telephone line to send and receive faxes with my Brother machine?