FAQs & Troubleshooting
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225 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 3How do I transfer label templates with P-touch Transfer Express?
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5What are the cleaning sheets for? When do I use them?
- 6The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 7P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).
- 8I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 11What is the default User ID and Password for BRAdmin Light or Professional?
- 12Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 13How to print a label using AirPrint (For Mac)
- 14(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 15P-touch Editor crashes when I open it on my Mac.
- 16Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 17Where can I find my Brother printer's serial number?
- 18How can I connect my printer wirelessly?
- 19How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 20P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 12 or earlier).
- 21How do I uninstall the printer driver?
- 22How to identify your Operating System (OS) for Windows or Mac
- 23When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 24How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 25When printing solid red areas, the color may be uneven.
- 26Print free-length labels with the set length (Linux®)
- 27P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 28The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 29Wireless setup: Connect your printer to your computer.
- 30How do I connect the printer to my computer via wired LAN (Ethernet)? (for Windows)
- 31Can I create a label with time&date? (iPrint&Label)
- 32How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 33The power turns off automatically.
- 34How do I switch to and use the mass storage mode?
- 35Can I directly operate my printer from a self-developed application software and print a label?
- 36I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 37How to delete the registry information and files related to the printer driver
- 38How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 39How can I reset the printer?
- 40What is the Label List? (P-touch Editor 5.x for Windows)
- 41How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 42I cannot connect my printer to a Windows 11 computer via USB.
- 43Install BRAdmin Professional 3
- 44Are there any drivers available for FreeBSD? (Linux®)
- 45I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 46Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 47Where can I download Brother iPrint&Label? (iPrint&Label)
- 48Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 49Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 50Printing is not possible. (USB connection)