FAQs & Troubleshooting
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181 Results
- 1The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 2Where can I find my Brother printer's serial number?
- 3I cannot install the printer driver.
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6How do I transfer label templates with P-touch Transfer Express?
- 7How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 8How to identify the printer's firmware version
- 9How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 10I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 11I got an error while installing the printer driver. (Linux®)
- 12How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13Where can I download Brother iPrint&Label? (iPrint&Label)
- 14My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 15Print free-length labels with the set length (Linux®)
- 16Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 17Using the Printer Setting Tool (for Windows)
- 18The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 19Uninstalling the printer drivers (Linux®)
- 20I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 21Using the Printer Setting Tool (for Mac)
- 22Poor print quality when printing on narrow labels. (iPrint&Label)
- 23I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 24I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 25How to uninstall the printer driver and software
- 26How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 27What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 28How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 29What are the cleaning sheets for? When do I use them?
- 30Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 31Where can I download the latest P-touch Editor for Mac?
- 32Installing the software
- 33How do I transfer label or slip templates?
- 34I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 35I cannot print from the client computer to the printer on the print server. (Linux®)
- 36I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 37Installing the LPR driver and CUPS wrapper driver (Linux®)
- 38Some of the print options in OpenOffice do not work. (Linux®)
- 39Creating a label with GIMP (Linux®)
- 40Adding a custom media size for continuous tape / roll (Linux®)
- 41Creating a label with OpenOffice (Linux®)
- 42Can I set a different media width when using an OpenOffice template? (Linux®)
- 43P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 44How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45(Video) Small characters or thin lines are printed faintly.
- 46Small characters or thin lines are printed faintly.
- 47(Video) Printed barcodes cannot be read.
- 48Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 49The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 50What do the indicator lights mean?