FAQs & Troubleshooting
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228 Results
- 1Printing is not possible. (USB connection)
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 4How do I transfer label templates with P-touch Transfer Express?
- 5(Video) When I print many continuous labels, part of the label data is printed twice.
- 6Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9Where can I download the latest P-touch Editor for Mac?
- 10Which interface cable can I use?
- 11What Android™ mobile application can I use?
- 12Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 13I got an error while installing the printer driver. (Linux®)
- 14I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 15Installing the LPR driver and CUPS wrapper driver (Linux®)
- 16Adding a custom media size for continuous tape / roll (Linux®)
- 17The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 18The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 19(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 20How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 21The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 22What iOS mobile application can I use?
- 23When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 24Can I change the barcode protocol inside the templates? (iPrint&Label)
- 25How to share your printer in Windows 7 in a network-shared environment.
- 26Poor print quality when printing on narrow labels. (iPrint&Label)
- 27How do I install the software on the computer using a USB cable? (for Windows)
- 28How to identify your Operating System (OS) for Windows or Mac
- 29My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 30How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 31When I print a long label or many labels continuously, printing suddenly stops.
- 32Labels are jammed in the machine or are not ejected correctly after printing.
- 33How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 34Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 35Large characters are printed incorrectly. (Linux®)
- 36I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 37(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38How to open the Devices and Printers window
- 39Small characters or thin lines are printed faintly.
- 40Can I change the barcode settings like barocde size? (iPrint&Label)
- 41How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 42P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 12 or earlier).
- 43I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 44Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 45(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 46How do I install the software on the computer for wired network environment? (for Windows)
- 47(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 48What is the Label List? (P-touch Editor 5.x for Windows)
- 49How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 50The printer does not print.