FAQs & Troubleshooting
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174 Results
- 1I cannot install the printer driver.
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 5Where can I download the latest P-touch Editor for Mac?
- 6(Video) Small characters or thin lines are printed faintly.
- 7Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 8How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 9The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 12(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 13How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 14How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 15Printing is not possible. (P-touch Editor5.3 for Mac)
- 16How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 17How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 18(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 19How do I install/change the label roll?
- 20P-touch Editor crashes when I open it on my Mac.
- 21I got an error while installing the printer driver. (Linux®)
- 22I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 23(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 24I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 25The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 26How to delete the registry information and files related to the printer driver
- 27How do I rotate objects? (P-touch Editor Lite)
- 28How to identify your Operating System (OS) for Windows or Mac
- 29I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 30The print is horizontally compressed and not shaped correctly.
- 31How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 32How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 33The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 34How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 35I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 36I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 37When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 38P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 39Error messages do not appear when using the USB connection of my printer.
- 40How to uninstall the printer driver and software
- 41I connected multiple printers of the same model to one computer but can only print from one of them.
- 42How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 43I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 44I cannot save the edited text file. (Linux®)
- 45I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 46I cannot print from RedHat or CentOS. (Linux®)
- 47Adding a custom media size for continuous tape / roll (Linux®)
- 48How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 50"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?