FAQs & Troubleshooting
Popular |
164 Results
- 1I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 2I cannot install the printer driver.
- 3How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5Where can I download the latest P-touch Editor for Mac?
- 6Where can I find my Brother printer's serial number?
- 7How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 8I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 9When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 10P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 11How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 12How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 13How to uninstall the printer driver and software
- 14Installing the LPR driver and CUPS wrapper driver (Linux®)
- 15"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 16I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 17I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 18(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 19(Video) Small characters or thin lines are printed faintly.
- 20I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 21The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 22Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 23How to identify your Operating System (OS) for Windows or Mac
- 24When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 25What is the Label List? (P-touch Editor 5.x for Windows)
- 26How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 27I cannot print.
- 28When I print a long label or many labels continuously, printing suddenly stops.
- 29(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 30The power button does not light up.
- 31How do I install/change the label roll?
- 32My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 33How to open the Devices and Printers window
- 34I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 35The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 36The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 37(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 38How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 39How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 40How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 41When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 42The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 43How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 44How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 45How do I use a template? (P-touch Editor 5.0 for Mac)
- 46What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 47I selected the "Return Address Label", but nothing is displayed on the label. Why? (P-touch Address Book)
- 48The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 49How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 50A data transmission error appears on the computer when trying to print a label.