FAQs & Troubleshooting
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208 Results
- 1Paper Type and Size for Each Operation
- 2(Video) Load A4/Letter paper
- 3No Paper / No Paper Fed
- 4Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7Cannot print after a Windows 10 update (June 2020)
- 8(Video) Set up your Brother machine
- 9Paper Size Mismatch
- 10Manage Multiple Certificates
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 13Prevent Smudged Printouts and Paper Jams (Mac)
- 14(Video) Unpack your Brother machine
- 15The printer status is Offline or Paused.
- 16Paper is Jammed in the Front of the Machine
- 17Load A4, Letter, or Executive Size Paper in Tray #1
- 18Paper Tray not detected/ Paper Tray #1 not detected
- 19How to identify your Operating System (OS).
- 20Change the printer driver settings (Windows/macOS)
- 21Printing/ Scanning with a mobile device
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 24I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 25Setup a Brother machine on a wireless (Wi-Fi) network.
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 28Paper Jam
- 29Reset Your Brother Machine
- 30Add your Brother machine with AirPrint (macOS)
- 31What driver package format is supported by my Linux distribution?
- 32I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 33(Video) Update the Driver or Firmware for your Brother machine
- 34Install a Certificate on Your Brother Machine
- 35Unpack your Brother machine
- 36Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37Print a web page from iPrint&Scan when using an Android™ mobile device.
- 38Load Photo Paper in Paper Tray #1
- 39What is Brother Web Connect (Web icon)?
- 40Cover is Open
- 41Can third party ink be used to refill the ink tanks?
- 42Prevent Smudged Printouts and Paper Jams (Windows®)
- 43Restrict the functions available on your Brother machine and the number of prints.
- 44Print as a Poster (Windows®)
- 45Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 46I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 47Set up your Brother machine on a wireless network.
- 48Load Envelopes in Paper Tray #1
- 49Load A3, Ledger, or Legal Size Paper in Tray #1
- 50Send an Email Securely Using SSL/TLS