FAQs & Troubleshooting
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179 Results
- 1What is the recommended paper?
- 2Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 3Replace Drum
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9What is Brother iPrint&Scan?
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11The printer status is Offline or Paused.
- 12Jam 2-sided
- 13Jam Inside
- 14Jam Tray / Jam Tray 1 / Jam Tray 2
- 15Install extra memory
- 16Replace Fuser
- 17Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 18What kind of memory can I use?
- 19Load paper in the paper tray
- 20My Brother machine could not be found over the network when I installed drivers on my PC.
- 21Can I print from or scan to Android™ Smartphone?
- 22Adjust color settings by using the custom setting in the printer driver
- 23Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 24WT Box End Soon
- 25Envelope creases
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 28Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 29Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 30The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 31Belt End Soon
- 32Drum Stop
- 33Carry out calibration to improve the color density
- 34Jam Rear
- 35Curled or wavy
- 36Turn the Toner Save Mode on or off.
- 37Wireless setup is requesting a WPS PIN to complete the setup
- 38I cannot print using my Brother machine on a wireless network (Windows)
- 39Enable the Brother machine's network interface.
- 40Download a file from the "Downloads" section and save it to Windows 8 computer.
- 41Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 42Change the printer driver settings (Windows/macOS)
- 43Condensation
- 44Print Unable XX
- 45What can happen if the wrong paper is used in your machine.
- 46Print on envelopes, labels or thick paper from the MP Tray
- 47Print the Network Configuration Report.
- 48Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 49Replace PF Kit xx
- 50I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.