FAQs & Troubleshooting
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179 Results
- 1What is the recommended paper?
- 2Replace Drum
- 3Replace Laser
- 4Jam Inside
- 5Replace Toner
- 6Replace Belt
- 7Jam Rear
- 8Jam Tray / Jam Tray 1 / Jam Tray 2
- 9My Brother machine could not be found over the network when I installed drivers on my PC.
- 10Replace WT Box
- 11Adjust color settings by using the custom setting in the printer driver
- 12Jam MP Tray
- 13Replace Fuser
- 14What is Brother iPrint&Scan?
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16Reset the print server to the default factory settings.
- 17Replace PF Kit xx
- 18Tray 2 Error
- 19WT Box End Soon
- 20I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 21Carry out calibration to improve the color density
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 25Delete print jobs from the print queue.
- 26I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 27Condensation
- 28The printer status is Offline or Paused.
- 29Cooling Down
- 30Jam 2-sided
- 31Wrinkle
- 32Install the optional lower tray
- 33I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 34Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 35Registration or Registration failed.
- 36Print Unable XX
- 37Calibrate or Calibration Failed or Calibration.
- 38Cartridge Error
- 39Print both sides of paper or a booklet automatically
- 40Drum !
- 41Out of Memory / Print Data Full
- 42What kind of memory can I use?
- 43Envelope creases
- 44Print on envelopes, labels or thick paper from the MP Tray
- 45I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 46Colored streaks or bands down the page
- 47I cannot print using my Brother machine on a wireless network (Windows)
- 48Protect your Brother machine against unauthorised access over the network
- 49Toner Error
- 50Belt End Soon