FAQs & Troubleshooting
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170 Results
- 1Replace PF Kit xx
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Replace Belt
- 4Replace WT Box
- 5Replace Drum
- 6Replace Toner
- 7Replace Fuser
- 8What is the recommended paper?
- 9Replace Laser
- 10Jam 2-sided
- 112-sided Disabled
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15What is Brother iPrint&Scan?
- 16Can I print from or scan to Android™ Smartphone?
- 17Condensation
- 18Toner Error
- 19Print Unable XX
- 20Calibrate or Calibration Failed or Calibration.
- 21Cartridge Error
- 22Belt End Soon
- 23Drum Stop
- 24Size Error DX or Size Error 2-sided
- 25Drum !
- 26Cooling Down
- 27Out of Memory / Print Data Full
- 28Jam Rear
- 29Jam Inside
- 30Jam Tray / Jam Tray 1 / Jam Tray 2
- 31Jam MP Tray
- 32Load paper in the paper tray
- 33Delete print jobs from the print queue.
- 34I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 35Registration or Registration failed.
- 36Tray 2 Error
- 37Toner Low
- 38Drum End Soon
- 39Turn the Toner Save Mode on or off.
- 40I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 41WT Box End Soon
- 42Uneven density appears periodically across the page.
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 45Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 46The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 47Adjust color settings by using the custom setting in the printer driver
- 48I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 49What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 50"Offline" appears on the Status Monitor.