FAQs & Troubleshooting
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203 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3The printer status is Offline or Paused.
- 4I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5Paper is Jammed in the 2-sided Tray
- 6Curled or wavy
- 7(Video) Load A4/Letter paper
- 8Delete print jobs from the print queue.
- 9(Video) Unpack your Brother machine
- 10Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14What is Brother iPrint&Scan?
- 15Jam MP Tray
- 16After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 17Change the printer driver settings (Windows/macOS)
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20Paper is Jammed inside the Machine
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 23Download a file from the "Downloads" section and save it to Windows 8 computer.
- 24Restrict the functions available on your Brother machine and the number of prints.
- 25Clean the Drum Unit
- 26Reset the Network Settings to the Factory Settings
- 27Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 28Use the Store Print Log to Network's Error Detection Setting
- 29Print on Both Sides of the Paper (Windows®)
- 30Load and Print on Envelopes Using the MP Tray
- 31(Video) Connect the cord
- 32Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 33What is AirPrint?
- 34How to identify your Operating System (OS).
- 35Paper is Jammed in the Back of the Machine
- 36Paper is Jammed in the Paper Tray
- 37Wrinkles or creases
- 38Install the optional lower tray
- 39What is the default password for my Brother machine?
- 40Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 41Check the Node Name of the Brother machine
- 42Clean the Corona Wire
- 43My printer takes a long time to start printing when using Airprint. (iOS 16)
- 44I cannot find some options in the Print dialog box (macOS 11 or later)
- 45I want to print using CUPS while keeping SELinux enabled. (Linux)
- 46Restrict computers that can access the Brother machine.
- 47Control Printer Driver settings (only available for Windows)
- 48Configure the Store Print Log to Network Settings Using Web Based Management
- 49Manage Your Network Machine Securely Using Web Based Management
- 50Import a Certificate and Private Key