FAQs & Troubleshooting
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231 Results
- 1(Video) Replace the Toner Cartridge
- 2What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6What is Brother iPrint&Scan?
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 9Export the Certificate and Private Key
- 10Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 11Setup a Brother machine on a wireless (Wi-Fi) network.
- 12The printer status is Offline or Paused.
- 13Replace the Waste Toner Box
- 14Change the printer driver settings (Windows/macOS)
- 15Print the Network Configuration Report
- 16(Video) Update the Driver or Firmware for your Brother machine
- 17Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 18Short Paper
- 19Replace the Belt Unit
- 20Paper is Jammed Inside the Machine
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22Set up your Brother machine on a wireless network.
- 23No Toner
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 26Wireless setup is requesting a WPS PIN to complete the setup
- 27Send an Email with User Authentication
- 28No Paper / No Paper T1
- 29Cover is Open
- 30Secure Print (Windows®)
- 31What is the recommended paper?
- 32Load and Print on Envelopes in the Manual Feed Slot
- 33Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 34Send an Email Securely Using SSL/TLS
- 35Print as a Poster (Windows)
- 36Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 37Paper is Jammed in the Manual Feed Slot
- 38Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 39Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 40Load and Print Paper in the Manual Feed Slot
- 41Adjust color settings by using the custom setting in the printer driver
- 42No Belt Unit
- 43Replace PF Kit xx
- 44No Waste Toner
- 45I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 46I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 47The color of your printouts is not what you expected
- 48Factory Reset
- 49Paper is Jammed underneath the Paper Tray
- 50Paper is Jammed in the Paper Tray