FAQs & Troubleshooting
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230 Results
- 1(Video) Replace the Toner Cartridge
- 2No Belt Unit
- 3Size Error
- 4Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 5What is Brother iPrint&Scan?
- 6Replace the Waste Toner Box
- 7Replace PF Kit xx
- 8Paper is Jammed in the Back of the Machine
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 11My Brother machine could not be found over the network when I installed drivers on my computer.
- 12Size Error DX or Size Error 2-sided
- 13Replace the Belt Unit
- 14Paper is Jammed Inside the Machine
- 15Replace Fuser
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Change the printer driver settings (Windows/macOS)
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 20Replace the Drum Unit
- 21Small Paper
- 22Toner Error
- 23No Paper MP
- 24Calibrate Colour Output
- 25I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 26Print as a Poster (Windows)
- 27Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29Registration or Registration failed.
- 30No Drum Unit
- 31No Waste Toner
- 32No Paper / No Paper T1
- 33Size mismatch
- 34Paper is Jammed underneath the Paper Tray
- 35Paper is Jammed in the Paper Tray
- 36Short Paper
- 37Calibrate or Calibration Failed or Calibration.
- 38Cover is Open
- 39Drum !
- 40(Video) Set up your Brother machine
- 41Paper is Jammed in the Manual Feed Slot
- 42The printer status is Offline or Paused.
- 43I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 44Check the remaining ink or toner level (Linux)
- 45Create a Certificate Signing Request (CSR)
- 46Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 47How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 48How to identify your Operating System (OS).
- 49What is Brother Web Connect?
- 50Print Unable ##