FAQs & Troubleshooting
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215 Results
- 116/04/2025Brother iPrint&Scan cannot find my Brother machine (macOS)
- 216/04/2025Where can I download Brother iPrint&Scan application for Mac?
- 316/04/2025I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 416/04/2025I cannot print from my computer via USB.
- 511/03/2025What is the default password for my Brother machine?
- 603/03/2025What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 719/02/2025My Brother machine is unresponsive.
- 813/12/2024How to identify your Operating System (OS).
- 924/10/2024The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 1015/10/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 1128/05/2024Drum End Soon
- 1222/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 1304/01/2024(Video) Unpack your Brother machine
- 1404/01/2024(Video) Load an Envelope (Manual Feed Slot)
- 1504/12/2023Toner Low
- 1625/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 1710/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1820/07/2023Check the firmware version.
- 1929/06/2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 2027/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 2108/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2206/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2306/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2401/06/2023Print both sides of paper or a booklet automatically
- 2501/06/2023Add your Brother machine with AirPrint (macOS)
- 2601/06/2023Delete print jobs from the print queue.
- 2727/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2827/03/2023Change the printer driver settings (Windows/macOS)
- 2927/03/2023The printer status is Offline or Paused.
- 3014/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3112/01/2023Can I print in monochrome if one of the color toners run out?
- 3219/12/2022I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 3319/12/2022Reset the Drum Counter
- 3419/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 3519/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3613/12/2022Open the Status Monitor
- 3720/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3813/10/2022Print the Network Configuration Report
- 3927/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4030/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4124/08/2022Print as a Poster (Windows)
- 4216/08/2022Print as a Booklet Automatically (Windows)
- 4310/08/2022(Video) Replace the Toner Cartridge
- 4409/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4528/07/2022Update the Driver or Firmware for your Brother machine
- 4619/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4730/06/2022Check the Node Name of the Brother machine
- 4823/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4920/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 5009/06/2022Access Web Based Management