FAQs & Troubleshooting
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215 Results
- 1(Video) Replace the Toner Cartridge
- 2Adjust color settings by using the custom setting in the printer driver
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5(Video) Update the Driver or Firmware for your Brother machine
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Paper is Jammed Inside the Machine
- 8Replace Fuser
- 9Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 10I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 11Paper is Jammed in the Back of the Machine
- 12Import a Certificate and Private Key
- 13Paper is Jammed in the Paper Tray
- 14Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 15Print a web page from iPrint&Scan when using an Android™ mobile device.
- 16Envelope creases
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19Replace PF Kit xx
- 20Configure the Store Print Log to Network Settings Using Web Based Management
- 21Send an Email with User Authentication
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Protect your Brother machine against unauthorised access over the network
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25Can I print on transparencies e.g. for overhead projectors?
- 26No Tray / No Tray T1 / No Tray1
- 27Load and Print on Labels in the Manual Feed Slot
- 28Send an Email Securely Using SSL/TLS
- 29Registration or Registration failed.
- 30Cartridge Error
- 31Toner Low
- 32Replace the Waste Toner Box
- 33Paper is Jammed underneath the Paper Tray
- 34Check the remaining ink or toner level (Linux)
- 35Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 36How to identify your Operating System (OS).
- 372-sided Disabled
- 38What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 39No Paper MP
- 40Cover is Open
- 41The color of your printouts is not what you expected
- 42Secure Print (Windows®)
- 43Size mismatch
- 44Wrinkled printout
- 45What is the recommended paper?
- 46Reduce Toner Consumption
- 47I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 48Print as a Poster (Windows)
- 49Paper is Jammed in the Manual Feed Slot
- 50Replace the Belt Unit