FAQs & Troubleshooting
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215 Results
- 1Paper is Jammed in the Back of the Machine
- 2Replace the Drum Unit
- 3(Video) Replace the Toner Cartridge
- 4WT Box End Soon
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6(Video) Update the Driver or Firmware for your Brother machine
- 7How to identify your Operating System (OS).
- 8My Brother machine is unresponsive.
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Check the firmware version.
- 11Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 12Cartridge Error
- 13No Waste Toner
- 14Calibrate Colour Output
- 15Toner Low
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17Paper is Jammed in the Manual Feed Slot
- 18Install the built-in drivers (For Windows 8 and Windows 10)
- 19Discover the MAC address of the Brother network card
- 20The printer status is Offline or Paused.
- 21Toner smears easily
- 22Paper is Jammed underneath the Paper Tray
- 23Paper is Jammed Inside the Machine
- 24Paper is Jammed in the Paper Tray
- 25I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 26Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 27Large characters are printed incorrectly. (Linux)
- 28Load and Print on Envelopes in the Manual Feed Slot
- 29Load and Print on Labels in the Manual Feed Slot
- 30Load Paper in the Paper Tray
- 31Send an Email with User Authentication
- 32Import the Self-signed Certificate
- 33Reset the Drum Counter
- 34My Brother machine could not be found over the network when I installed drivers on my computer.
- 35Printing/ Scanning with a mobile device
- 36Load and Print Paper in the Manual Feed Slot
- 37Change the printer driver settings (Windows/macOS)
- 38No Tray / No Tray T1 / No Tray1
- 39No Drum Unit
- 40Calibrate or Calibration Failed or Calibration.
- 41Belt End Soon
- 42Missing thin lines in images
- 43Print both sides of paper or a booklet automatically
- 44Clean the LED Heads
- 45What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 46No Paper MP
- 47Factory Reset
- 48Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 49Curled or wavy
- 50Envelope creases
