FAQs & Troubleshooting
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213 Results
- 1(Video) Replace the Toner Cartridge
- 2Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 3Paper is Jammed Inside the Machine
- 4What driver package format is supported by my Linux distribution?
- 5Paper is Jammed in the Manual Feed Slot
- 6The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 7I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 8Replace the Drum Unit
- 9How to identify your Operating System (OS).
- 10Load and Print Paper in the Manual Feed Slot
- 11Out of Memory / Print Data Full
- 12What is the recommended paper?
- 13Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 14The printer status is Offline or Paused.
- 15Add your Brother machine with AirPrint (macOS)
- 16I cannot find some option in the Printing preferences. (For Windows)
- 17WT Box End Soon
- 18I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 19I cannot install the driver when using the Driver Install Tool. (Linux)
- 20(Video) Unpack your Brother machine
- 21Brother iPrint&Scan cannot find my Brother machine (macOS)
- 22Where can I download Brother iPrint&Scan application for Mac?
- 23Clean the Machine
- 24Create a Certificate Signing Request (CSR)
- 25Load Paper in the Paper Tray
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27My Brother machine could not be found over the network when I installed drivers on my computer.
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 30Disable the APIPA protocol.
- 31Vertical colored streaks or bands appear on the page
- 32The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 33I cannot find some options in the Print dialog box (macOS 11 or later)
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35Machine Reset
- 36Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 37(Video) Set up your Brother machine
- 38I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 39Adjust color settings by using the custom setting in the printer driver
- 40Print Unable ##
- 41Factory Reset
- 42Paper is Jammed in the Back of the Machine
- 43Wrinkled printout
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 46Install the Self-signed Certificate for Windows users with Administrator Rights
- 47Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 48Set the Setting Lock Password
- 49Access Web Based Management
- 50What is the Network Shared printing?