FAQs & Troubleshooting
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172 Results
- 1I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 2(Video) Replace Toner
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4My Brother machine could not be found over the network when I installed drivers on my PC.
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Jam Inside (With Video Instructions)
- 7(Video) Set up your Brother machine
- 8(Video) Load paper
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Wrinkles or creases
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12I cannot print using my Brother machine on a wireless network (Mac)
- 13Can I use non-Brother or third party supplies with the Brother machine?
- 14(Video) Update the Driver or Firmware for your Brother machine
- 15The printer status is Offline or Paused.
- 16Jam Tray (1)
- 17Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 18What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 19Print the Network Configuration Report
- 20(Video) Unpack your Brother machine
- 21(Video) Load an Envelope (Manual Feed Slot)
- 22The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 23Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 24Replace Drum
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 27What is Brother iPrint&Scan?
- 28What can happen if the wrong paper is used in your machine.
- 29Uninstall the Brother Software and Drivers (Windows)
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31Wireless setup is requesting a WPS PIN to complete the setup
- 32Set up your Brother machine on a wireless network
- 33I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 34A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 35(Video) Connect the power cord
- 36Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 37What is AirPrint?
- 38How to identify your Operating System (OS).
- 39Can I print from or scan to Android™ Smartphone?
- 40Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 41Curled or wavy
- 42Change the sleep time setting
- 43Image skewed
- 44My machine prints documents in inverted colors after updating to Android™ 14.
- 45Check the remaining ink or toner level (Linux)
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 48Discover the MAC address of the Brother network card
- 49Self-Diagnostic
- 50Size Error DX or Size Error 2-sided