FAQs & Troubleshooting
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172 Results
- 1Jam Rear
- 2Jam Inside (With Video Instructions)
- 3(Video) Replace Toner
- 4Manual Feed
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Jam 2-sided
- 7Jam Tray (1)
- 8Replace Drum
- 9I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 11Drum End Soon
- 12What is the recommended paper?
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Load paper in the paper tray
- 16Print Unable or Print Unable XX
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 20(Video) Unpack your Brother machine
- 21(Video) Load paper
- 22(Video) Connect the power cord
- 23What is Brother iPrint&Scan?
- 24Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 25Discover the MAC address of the Brother network card
- 262-sided Disabled
- 27Toner Low or Prepare New Toner Cartridge
- 28What driver package format is supported by my Linux distribution?
- 29(Video) Update the Driver or Firmware for your Brother machine
- 30Self-Diagnostic
- 31TONER ENDED
- 32Size Error DX or Size Error 2-sided
- 33Drum !
- 34(Video) Set up your Brother machine
- 35The printer status is Offline or Paused.
- 36Turn the Toner Save Mode on or off.
- 37Wireless setup is requesting a WPS PIN to complete the setup
- 38Set up your Brother machine on a wireless network
- 39Enable the Brother machine's network interface.
- 40Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 41Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 42Reset the print server to the default factory settings.
- 43What is the BRAdmin Professional software used for?
- 44The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 45Add your Brother machine with AirPrint (macOS)
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47Check the remaining ink or toner level (Linux)
- 48I cannot print on a wireless (Wi-Fi) network (Windows)
- 49Set up a Brother machine and your mobile device on a wireless network
- 50I cannot print using my Brother machine on a wireless network (Mac)