FAQs & Troubleshooting
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135 Results
- 1I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 2I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 3Delete print jobs from the print queue.
- 4I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 5Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 6"JAM REAR" error appears on the LCD. What should I do?
- 7"JAM INSIDE" error appears on the LCD. What should I do?
- 8Printouts have wrinkles or creases.
- 9What can happen if the wrong paper is used in your machine.
- 10How do I factory reset the print server?
- 11I am unable to print from a client PC to a printer on a print server. (Linux)
- 12Open the Control Panel (For Windows)
- 13I updated the Web BRAdmin and cannot enable the logging function.
- 14Does NC-2200w work with Windows Vista?
- 15Uninstall the drivers. (Mac OS X 10.5)
- 16White spots appear in areas of dense black printing.
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18What driver package format is supported by my Linux distribution?
- 19Cannot print after a Windows 10 update (June 2020)
- 20I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 21I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 22To install the printer driver easily using a tool. (Linux)
- 23What is the difference between the toner cartridge and the drum unit?
- 24When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 25Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 26I cannot use the "Modules Update" button on Web BRAdmin.
- 27The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 28What is a "Generic PCL Driver"?
- 29When I print a PDF file in 2 in 1 mode, the printer prints dots after printing the first few pages. How do I stop this happening?
- 30"JAM DUPLEX" error appears on the LCD.
- 31I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 32Use the "Booklet Printing" feature.
- 33What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 34Change the language displayed on my Brother machine's LCD.
- 35The printer has power problems. What should I do?
- 36What is the BRAdmin Professional software used for?
- 37Uninstall the printer drivers (For Windows)
- 38How can I print envelopes?
- 39The downloaded driver's name is different from my machine's name. (Linux)
- 40The driver installation finished successfully but I cannot print. (Linux)
- 41I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 42Uninstall printer drivers (Linux)
- 43Windows 10 Support Information
- 44I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 45What is the Network Shared printing?
- 46I cannot print from my computer via USB.
- 47Windows 7 Support Information
- 48I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 49Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 50I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.