FAQs & Troubleshooting
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227 Results
- 1The print speed is slow.
- 2Change the printer driver settings (Windows/macOS)
- 3Replace Fuser
- 4Replace PF Kit xx
- 5Manual Feed
- 6Jam Duplex
- 7Jam Rear
- 8Replace Laser
- 9Size Error DX
- 10Jam Tray 1 or Jam Tray 2
- 11Jam MP Tray
- 12Replace Drum
- 13Reduce printing noise.
- 14Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 15Replace Toner
- 16Use the Universal Printer Driver for PCL
- 17Cover is Open
- 18Size mismatch
- 19Drum Error (Drum!)
- 20Print Unable or Print Unable XX
- 21Cartridge Error
- 22Out of Memory
- 23I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 24Fuser Error or Self-Diagnostic
- 25Drum Stop
- 26No Toner
- 27Print both sides of paper or a booklet automatically
- 28Drum End Soon
- 29What is the recommended paper?
- 30The printer status is Offline or Paused.
- 31I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 32The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 33Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 34Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 35The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 36What is the difference between the toner cartridge and the drum unit?
- 37Can I print from and scan to iPhone, iPod touch and iPad?
- 38Duplex Disabled
- 39Curled
- 40What kind of memory can I use?
- 41Large characters are printed incorrectly. (Linux)
- 42Clean the corona wire
- 43Gray background
- 44Cannot print after a Windows 10 update (June 2020)
- 45I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 46I cannot print using my Brother machine on a wireless network (Windows)
- 47I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 48Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 49Can I print from or scan to Android™ Smartphone?
- 50I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)