FAQs & Troubleshooting
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213 Results
- 1Manual Feed
- 2Print on labels and envelopes from the MP tray.
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Replace Drum
- 5Replace PF Kit xx
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Cartridge Error
- 8Jam Inside
- 9Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 10The printer status is Offline or Paused.
- 11Print a Test Page.
- 12Replace Fuser
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 15What is AirPrint?
- 16Drum Error (Drum!)
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 20I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 21Fuser Error or Self-Diagnostic
- 22Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 23How can I change the printer settings?
- 24Jam Duplex
- 25Jam Rear
- 26Jam Tray 1 or Jam Tray 2
- 27Curled or wavy
- 28White lines down the page
- 29Gray background
- 30Add your Brother machine with AirPrint (macOS)
- 31I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33Delete print jobs from the print queue.
- 34Download a file from the "Downloads" section and save it to Windows 8 computer.
- 35Can I print on transparencies e.g. for overhead projectors?
- 36Print a web page from iPrint&Scan when using an Android™ mobile device.
- 37Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 38Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 39How to identify your Operating System (OS).
- 40Print Unable or Print Unable XX
- 41No Paper
- 42Cover is Open
- 43Is my Brother machine compatible with Windows Vista?
- 44Size Error DX
- 45TONER LOW
- 46Curled
- 47What do the LED indications mean?
- 48The driver installation finished successfully but I cannot print. (Linux)
- 49"Offline" appears on the Status Monitor.
- 50Open the Status Monitor