FAQs & Troubleshooting
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213 Results
- 1Print on labels and envelopes from the MP tray.
- 2What is Brother iPrint&Scan?
- 3Manual Feed
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 7Use the Universal Printer Driver for PCL
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10Replace Toner
- 11Replace Fuser
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14Add your Brother machine with AirPrint (macOS)
- 15I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 18Print both sides of paper or a booklet automatically
- 19Is my Brother machine compatible with Windows Vista?
- 20Curled or wavy
- 21Envelope creases
- 22Wrinkles or creases
- 23Can I print from DOS applications?
- 24When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 25Install additional memory.
- 26What driver package format is supported by my Linux distribution?
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 29The print speed is slow.
- 30The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 31How to identify your Operating System (OS).
- 32Replace PF Kit xx
- 33The printer status is Offline or Paused.
- 34Jam Duplex
- 35Jam Tray 1 or Jam Tray 2
- 36Replace Drum
- 37Booklet Printing
- 38What can happen if the wrong paper is used in your machine.
- 39Printable area
- 40What is the recommended paper?
- 41Print the Network Configuration List.
- 42I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 43"Offline" appears on the Status Monitor.
- 44Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 46I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 47Duplex Disabled
- 48I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 49Clean the drum unit
- 50Out of Memory