FAQs & Troubleshooting
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159 Results
- 1What driver package format is supported by my Linux distribution?
- 2Replace PF Kit xx
- 3Manual Feed
- 4Jam Inside
- 5Replace Drum
- 6Print both sides of paper or a booklet automatically
- 7Print on labels and envelopes from the MP tray.
- 8Clear paper jams.
- 9Jam Rear
- 10Drum Stop
- 11Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 12In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 13Drum End Soon
- 14Uninstall the drivers. (Mac OS X 10.5)
- 15Can I print from DOS applications?
- 16Replace Fuser
- 17I cannot install the driver when using the Driver Install Tool. (Linux)
- 18What do the LED indications mean?
- 19Adjust the Brother machine's Sleep Time setting
- 20Delete print jobs from the print queue.
- 21Download a file from the "Downloads" section and save it to Windows 8 computer.
- 22The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 23No Toner
- 24How can I change the printer settings?
- 25Service Call
- 26Pre-Required Procedures (Linux)
- 27Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 28Jam Tray 1 or Jam Tray 2
- 29Jam MP Tray
- 30Clean the corona wire
- 31I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 32Print on both sides of the paper (2-sided/duplex Printing).
- 33Replace Toner
- 34Black lines down the page
- 35I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 36My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 37Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 38The driver installation finished successfully but I cannot print. (Linux)
- 39I want to print using CUPS while keeping SELinux enabled. (Linux)
- 40Windows 10 Support Information
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42Open the Control Panel (For Windows)
- 43How to identify your Operating System (OS).
- 44I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 45I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 46Change the printer driver settings (Windows/macOS)
- 47Fuser Error or Self-Diagnostic
- 48Cartridge Error
- 49I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 50No Paper