FAQs & Troubleshooting
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159 Results
- 1Jam Inside
- 2Replace Laser
- 3What kind of paper can I use?
- 4Manual Feed
- 5Jam Rear
- 6Open the Status Monitor
- 7Cover is Open
- 8Jam Duplex
- 9Delete print jobs from the print queue.
- 10The print speed is slow.
- 11Print Unable or Print Unable XX
- 12Page skewed
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 15Duplex Disabled
- 16Print both sides of paper or a booklet automatically
- 17My Brother machine misfeeds paper.
- 18Out of Memory
- 19Drum End Soon
- 20Jam Tray 1 or Jam Tray 2
- 21Curled or wavy
- 22Wrinkles or creases
- 23Replace Drum
- 24Replace Toner
- 25Open the Control Panel (For Windows)
- 26What do the LED indications mean?
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28Reduce printing noise.
- 29Cartridge Error
- 30No Toner
- 31No Paper
- 32Size Error DX
- 33TONER LOW
- 34Curled
- 35How can I change the printer settings?
- 36Envelope creases
- 37Service Call
- 38When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 39Print on labels and envelopes from the MP tray.
- 40"Offline" appears on the Status Monitor.
- 41Supported models of Universal Printer Driver for PCL
- 42Is my Brother machine compatible with third party print servers?
- 43Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 44Smudges on printed pages (Poor fixing)
- 45Jam MP Tray
- 46When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 47I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 48Adjust the Brother machine's Sleep Time setting
- 49Turn the Toner Save mode on or off
- 50Black lines down the page