FAQs & Troubleshooting
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205 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2What is Brother iPrint&Scan?
- 3The printer status is Offline or Paused.
- 4Can the network printer be setup both wired and wireless at the same time?
- 5Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 8How do I clear Jam Rear/ Duplex?
- 9What kind of memory can I use?
- 10Can I print from or scan to Android™ Smartphone?
- 11The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 12I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 13Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 14What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 15What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 16I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 17Delete print jobs from the print queue.
- 18How to identify your Operating System (OS).
- 19Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
- 20Change the printer driver settings (Windows/macOS)
- 21Can I use non-Brother or third party supplies with the Brother machine?
- 22How do I factory reset the print server?
- 23I want to print using CUPS while keeping SELinux enabled. (Linux)
- 24What driver package format is supported by my Linux distribution?
- 25Cannot print after a Windows 10 update (June 2020)
- 26Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
- 27Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 28Can I use AirPrint with my Brother machine?
- 29The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 30I cannot connect to the print server using my web browser. What should I do?
- 31The "Go to printer's website" option in Windows XP and Windows Vista is not working. / The "Get More Info" option in Windows 2000 and Windows Server 2003/2008 is not working. What should I do?
- 32Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 33Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 34Can I print from and scan to iPhone, iPod touch and iPad?
- 35Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 36What is Infrastructure mode?
- 37The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 38I cannot find some option in the Printing preferences. (For Windows)
- 39Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 40I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 41Memory full
- 42Drum End Soon
- 43The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 44Can I print from DOS applications?
- 45What are the expected yields of the consumables?
- 46How do I disable the APIPA protocol?
- 47What is the best printer driver to use-the PCL or BR-Script driver?
- 48Print the Network Configuration List.
- 49"Offline" appears on the Status Monitor.
- 50Verify the Brother machine connected to the Wireless Network (For Windows)