FAQs & Troubleshooting
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169 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Change the printer driver settings (Windows/macOS)
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5Cannot print after a Windows 10 update (June 2020)
- 6The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 9I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 10What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 11What is Brother iPrint&Scan?
- 12Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 13Can I print from or scan to Android™ Smartphone?
- 14The printer status is Offline or Paused.
- 15Print a Printer Settings page.
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17What driver package format is supported by my Linux distribution?
- 18Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 19Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 20Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 21How to identify your Operating System (OS).
- 22The printer prints unexpectedly or it prints garbage.
- 23Can I use non-Brother or third party supplies with the Brother machine?
- 24Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 25Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 26Protect your Brother machine against unauthorised access over the network
- 27Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 28The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 29The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
- 30Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 31Printouts have a curl or wave.
- 32Can I print from DOS applications?
- 33What are the expected yields of the consumables?
- 34What is the BRAdmin Professional software used for?
- 35Large characters are printed incorrectly. (Linux)
- 36Where do I find the complete User's Guide?
- 37Paper size settings are unavailable when I print from OpenOffice (Linux)
- 38To install the printer driver easily using a tool. (Linux)
- 39Delete print jobs from the print queue.
- 40Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 41Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 42A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 43I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 44I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 45I cannot print from my computer via USB.
- 46What is a "Generic PCL Driver"?
- 47The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 48Replace the drum unit.
- 49What is the printable area per page?
- 50I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)