FAQs & Troubleshooting
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124 Results
- 1The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3Cannot print after a Windows 10 update (June 2020)
- 4Delete print jobs from the print queue.
- 5The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 6What is a "Generic PCL Driver"?
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9What kind of memory can I use?
- 10What driver package format is supported by my Linux distribution?
- 11I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 12Can I print from or scan to Android™ Smartphone?
- 13How can I change the printer settings?
- 14Printouts have wrinkles or creases.
- 15The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 16The printer status is Offline or Paused.
- 17The paper is skewed when it's printed.
- 18There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 19Uninstall the drivers. (Mac OS X 10.5)
- 20What kind of paper can I use?
- 21Can I use non-Brother or third party supplies with the Brother machine?
- 22What are the expected yields of the consumables?
- 23How do I install the Optional Tray Unit?
- 24How do I install additional memory?
- 25When printing with monochrome laser printer, the print position shifts. (Linux)
- 26Uninstall printer drivers (Linux)
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 29I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 30I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 31How to identify your Operating System (OS).
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 34I cannot print from my computer via USB.
- 35Change the printer driver settings (Windows/macOS)
- 36Windows 7 Support Information
- 37The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
- 38My Brother machine misfeeds paper.
- 39The printed letters are slanted, positioned incorrectly.
- 40The downloaded driver's name is different from my machine's name. (Linux)
- 41I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 42Pre-Required Procedures (Linux)
- 43A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 44I cannot print from my Dos Application, the status light turns orange but nothing happens.
- 45Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 46How can I clean the inside of the printer?
- 47How do I clear paper jams?
- 48Windows 10 Support Information
- 49Open the Control Panel (For Windows)
- 50Install the built-in drivers (For Windows 8 and Windows 10)