FAQs & Troubleshooting
![]() |
Popular |
128 Results
- 1I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 2The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 4What is the printable area per page?
- 5What is the recommended paper?
- 6How do I factory reset the print server?
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 10Cannot print after a Windows 10 update (June 2020)
- 11Delete print jobs from the print queue.
- 12How to identify your Operating System (OS).
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 15Functions supported in the Windows 7 built-in drivers
- 16Does NC-2200w work with Windows Vista?
- 17I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 18What kind of paper can I use?
- 19Printouts have wrinkles or creases.
- 20What can happen if the wrong paper is used in your machine.
- 21The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 22The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 23What is the Network Shared printing?
- 24When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 25What driver package format is supported by my Linux distribution?
- 26My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 27Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 28I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 29Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 30How can I install the Web BRAdmin on Windows Server 2003?
- 31When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 32What is a "Generic PCL Driver"?
- 33How can I clean the inside of the printer?
- 34Printouts have a curl or wave.
- 35Printouts (envelopes) have creases.
- 36White lines appear across the page.
- 37Can I print from DOS applications?
- 38What do the LED indications mean?
- 39What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 40What are the expected yields of the consumables?
- 41What is the BRAdmin Professional software used for?
- 42How do I change the print server password?
- 43Vertical black lines appear on the printout.
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45The downloaded driver's name is different from my machine's name. (Linux)
- 46I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 47I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 48Pre-Required Procedures (Linux)
- 49Windows 10 Support Information
- 50Install the built-in drivers (For Windows 8 and Windows 10)