FAQs & Troubleshooting
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228 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2Cartridge Error
- 3Jam Inside
- 4Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 5Check the Node Name of the Brother machine
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 9Replace WT Box
- 10Replace Drum
- 11Install extra memory
- 12Load paper in the paper tray
- 13What driver package format is supported by my Linux distribution?
- 14How to identify your Operating System (OS).
- 15What is the printable area per page?
- 16Print the Network Configuration List
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18The printer status is Offline or Paused.
- 19Jam Duplex
- 20Jam Rear
- 21Replace Fuser
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23What is Brother iPrint&Scan?
- 24Toner Error
- 25Drum Stop
- 26I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 27Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 28Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 29Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 30Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 31Tray 2 Error
- 32Duplex Disabled
- 33No Waste Toner
- 34Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 35The color of your printouts is not what you expected
- 36Drum Error (Drum!)
- 37Drum End Soon
- 38What is the recommended paper?
- 39Turn the Toner Save Mode on or off.
- 40I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 42Cannot print after a Windows 10 update (June 2020)
- 43Wireless setup is requesting a WPS PIN to complete the setup
- 44I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 45Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 46Set up your Brother machine on a wireless network.
- 47I cannot print using my Brother machine on a wireless network (Windows)
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49Delete print jobs from the print queue.
- 50I cannot find some option in the Printing preferences. (For Windows)