FAQs & Troubleshooting
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206 Results
- 1Turn the Toner Save Mode on or off.
- 2The printer status is Offline or Paused.
- 3Replace Fuser
- 4When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 5I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 6Replace WT Box
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9How to identify your Operating System (OS).
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 12Drum Error (Drum!)
- 13Adjust color settings by using the custom setting in the printer driver
- 14Jam Inside
- 15Jam MP Tray
- 16Condensation
- 17Duplex Disabled
- 18What is the recommended paper?
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20What driver package format is supported by my Linux distribution?
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22What is Brother iPrint&Scan?
- 23Can I print from or scan to Android™ Smartphone?
- 24Print both sides of paper or a booklet automatically
- 25I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 26Cooling Down (COOLING DOWN)
- 27Jam Rear
- 28Load paper in the paper tray
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Delete print jobs from the print queue.
- 31I cannot find some option in the Printing preferences. (For Windows)
- 32Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 33Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 34Short Paper
- 35Registration or Registration failed.
- 36Print Unable XX
- 37WT Box End Soon
- 38Size Error DX
- 39My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 40Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 41Replace PF Kit xx
- 42Replace Laser
- 43Jam Duplex
- 44Jam Tray 1 / Jam Tray 2
- 45Replace Drum
- 46Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 48Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 49The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 50What is the Network Shared printing?