FAQs & Troubleshooting
Popular |
197 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Can I print from DOS applications?
- 3Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 4Delete print jobs from the print queue.
- 5Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 6"JAM REAR" error appears on the LCD. What should I do?
- 7What driver package format is supported by my Linux distribution?
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 10How do I improve the color density? (Print Calibration)
- 11Can I print from or scan to Android™ Smartphone?
- 12Download a file from the "Downloads" section and save it to Windows 8 computer.
- 13What is Brother iPrint&Scan?
- 14I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 15The color of printouts are not what I expected.
- 16"JAM INSIDE" error appears on the LCD. What should I do?
- 17Printouts have a curl or wave.
- 18Replace the drum unit.
- 19What are the expected yields of the consumables?
- 20Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22I cannot find some option in the Printing preferences. (For Windows)
- 23The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 24Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 25How to identify your Operating System (OS).
- 26The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 27The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 28Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 29I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 30"JAM TRAY1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 31My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 32Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 33How do I clean the Drum Unit?
- 34I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 35Can I print on transparencies e.g. for overhead projectors?
- 36What is the Network Shared printing?
- 37The error message "Print Unable 72" appears on the LCD. What should I do?
- 38When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 39"JAM MP TRAY" error appears on the LCD. What should I do?
- 40What can happen if the wrong paper is used in your machine.
- 41Print on both sides of the paper. (For Windows Users)
- 42Uninstall the printer drivers (For Windows)
- 43Replace the toner cartridge
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 46The driver installation finished successfully but I cannot print. (Linux)
- 47Install the built-in drivers (For Windows 8 and Windows 10)
- 48Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 49Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 50I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)